At St. Joseph Health System, we are dedicated to creating an exceptional environment for our patients. This includes providing effective and innovative healthcare solutions that are both accessible and personal to each individual.
Patient Satisfaction is key to the quality and success of our program. St. Joseph uses surveys to gather and analyze feedback from our patients to ensure ultimate customer satisfaction within our health center.
We observe the rates of our patients in every area and are committed to continuous improvement in our program to make each patient's stay at St. Joseph pleasant and satisfactory. These scores reflect "top box" performance or the percent of patients who answered "always" to the questions. These scores also place St. Joseph in the top decile (10th percentile) of hospitals in US resulting in HealthGrades patient experience awards for the past three years.